1. Orders
Placing an order on chitrangoda.com or through our Facebook or Instagram page is an offer to buy. Your order is confirmed when our team calls you to confirm it.
2. Cancelling an order
You can cancel an order any time before it is shipped. Customised orders can't be cancelled.
3. Prices
All prices are in Bangladeshi Taka (৳). You pay the price shown on the product page when you order, plus the delivery charge.
4. Payment
- Cash on delivery.
- For orders outside Dhaka, the delivery charge is paid in advance by bKash merchant payment.
- Customised orders need a 50% advance.
5. Delivery
Delivery times and charges are on our Delivery & Exchange page.
6. Exchange
We don't give refunds. Exchanges follow our Delivery & Exchange policy.
7. Customised products
Customisation has an extra charge and takes 7–8 days. Customised products need a 50% advance, can't be cancelled, and can be exchanged only if there's a fault on our side.
8. Colours
Actual colours may vary slightly from the photos because of lighting and screen settings.
9. Privacy
How we use your information is explained in our Privacy Policy.
10. Contact
Chitrangoda, 822/1 West Kazipara, Mirpur, Dhaka-1216, Bangladesh · +8801928730403 · chitrangoda.bd@gmail.com